Shipping Policy

At Urbanishh, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order with us, you agree to the terms below.

---

1. Shipping Methods Available

We ship orders using reliable third-party courier and logistics partners to ensure safe and timely delivery. Shipping methods may vary based on your location, product type, and service availability. Currently, we offer standard delivery across eligible locations.

---

2. Order Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is dispatched, you will receive a confirmation message with shipment details.

---

3. Delivery Timeframes

Estimated delivery time is 5–7 BUSINESS DAYS after dispatch. Delivery timelines may vary depending on:

• Your delivery location

• Courier partner operations

• Weather conditions or unforeseen logistical issues

Please note that delivery times are estimates and not guaranteed.

---

4. Shipping Costs

Free shipping is available on all orders across India.

There are no hidden delivery charges.

In rare cases, remote area surcharges may apply. If applicable, customers will be informed before dispatch.

---

5. Tracking Information

Once your order is shipped, tracking details will be shared via email or SMS. You can use the provided tracking number to monitor your shipment’s status until delivery.

---

6. Delivery Issues and Delays

If your order is delayed beyond the estimated delivery timeframe, please contact us at urbanishh.care@gmail.com. While we work closely with our delivery partners, Urbanishh is not responsible for delays caused by factors beyond our control, such as courier disruptions, natural events, or incorrect address details provided by the customer.

---

7. International Shipping

Currently, Urbanishh DOES NOT offer international shipping.

If international shipping is available:

• Delivery timelines and shipping costs may vary by country

• Customs duties, taxes, or import charges (if applicable) must be borne by the customer

---

8. Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate. Urbanishh is not responsible for delivery failures due to incorrect or incomplete address information provided at checkout.

---

9. Contact Us

For shipping-related questions or delivery concerns, please contact:

Urbanishh
Email: urbanishh.care@gmail.com
Business Hours: Monday to Saturday, 10 AM to 6 PM IST